Challenge Meets Solution

Currently, we offer subscriptions on an annual basis and annual billings.

We understand that business continuity is important for you. Hence, your contract will renew automatically unless you let us know beforehand.

We accept payments via Visa, Mastercard, American Express, JCB, and PayPal. Bank transfers are accepted in Germany, Austria and Switzerland.

A User is the initiator of a session. If you want to start Remote Access, you need a valid license assigned to your respective account, for example via your own AnyDesk address or alias.

With each paid license, devices can be registered according to the size of the license. A user can, for example, log in and start sessions on up to 3 devices in parallel.

You can rename your AnyDesk address (e.g. 123 456 789) to an available alias in the @AD domain (example. My.Name@AD). The Namespace option allows you to specify an individual Namespace available only to you, e.g. My.Name@CompanyName.

Our features are explained in detail on our feature pages and in the Help Center .

No, only the initiator of a session needs a license, participants are free.

AnyDesk is free for personal use and offers a limited set of features and support. Professional users need a license. Click here to find more details on the benefits of a paid license. If you are still unsure, click here to learn more about the differences between personal and professional use.

We offer 4 paid licenses: Solo, Standard, Advanced, and Ultimate. Each license comes with a set of features and customization options tailored to fit different use cases and business sizes. To learn more about the individual differences between our licenses, we recommend this Help Center article. Learn which licenses we recommend to single-users, small to medium-sized businesses, and large corporations.

If you have a free version of AnyDesk for personal usage you can get support in our Help Center section. There you will find a FAQ about the most common questions concerning the features and usage of AnyDesk.Users with a paid licence open a ticket by filling out the contact form on our website or in the user portal my.anydesk.com .